Resources

Below are the tools you can use to apply the human-centred approach to challenges around health services.

Photograph of the poster that is part of the Demand for Health Services Kit (focus on the process)
Header illustration: Field guide
Field resources

Use these tools to implement the human-centred process.

 
> FIELD GUIDE
Our most comprehensive tool, this document contains an in-depth review of the HCD process and will guide you through conducting an HCD process on your own.
 
> PROCESS POSTER
A printable poster that provides an overview of the process.

 

> COMPLETE WORKBOOK
A companion piece to the Field Guide with blank worksheets to encourage action.
 
Header illustration: presentation material
Presentation kits

Use these presentation materials to facilitate every stage of the HCD process.

 
> PART 1: OVERVIEW, OBJECTIVES & ASSUMPTIONS

 

> PART 2: CONDUCTING RESEARCH

 

> PART 3: SYNTHESIZING RESEARCH

 

> PART 4: PROTOTYPING & IMPROVEMENT

 

> WORKSHOP TOOLS & MATERIALS
A folder of materials & tools (plotters, posters and cards) to be used throughout the workshop.
Header illustration: facilitator presenting
Planning & Facilitating a Training

Learn how to plan and facilitate an enjoyable, effective training on human-centred design.

 
> PLANNING A WORKSHOP
This guide covers the 3-month process of preparation leading up to your training and contains instructions for conducting a smooth, fruitful event.

 

> HOW TO FACILITATE
Learn how to guide conversations, manage common challenges, and become comfortable with leading people through your training.

 

> BUILDING & DELIVERING A REPORT
This tool will help you easily build a report that covers all five stages of the process, providing an efficient way for others to learn from and be inspired by your work.

Ready to begin?

If you have questions or are looking for more guidance before implementing the human-centred approach, don’t hesitate to reach out.