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Resources
Below are the tools you can use to apply the human-centred approach to challenges around health services.
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Field resources
Use these tools to implement the human-centred process.
> FIELD GUIDE
Our most comprehensive tool, this document contains an in-depth review of the HCD process and will guide you through conducting an HCD process on your own.
> PROCESS POSTER
A printable poster that provides an overview of the process.
> TOOLS OVERVIEW
A companion piece with worksheets to encourage action throughout the process.
> DISCUSSION GUIDE
A catalogue of sample questions and activities for carrying out rapid inquiry (field research)
> PROTOTYPING DISCUSSION GUIDE
A compilation of prototyping questions and activities.
> JOURNEY TO HEALTH POSTER
A printable poster of the ‘Journey to Health and Immunization’ framework. For an editable version, download the workbook.
Presentation kits
Use these presentation materials to facilitate every stage of the HCD process.
0. INTRODUCTION TO HCD
1. PERSONAS
2. JOURNEY MAPPING
3. RAPID INQUIRY
4. SYNTHESIS
5. IDEA GENERATION
6. PROTOTYPING
7. THEORY OF CHANGE
Planning & Facilitating a Training
Learn how to plan and facilitate an enjoyable, effective training on human-centred design.