Case studies from countries who have applied human-centred design
Making preventative services a normal community practice
In Ethiopia, reaching zero dose and underimmunized families across vast geographies, languages and cultures requires tailored diagnoses and adapted interventions.
Empowering provinces to resolve local challenges
Indonesia’s decentralized system of government puts the responsibility of delivering immunization services in 300 local languages over a vast geography with provincial governments.
Tackling paradoxical coverage rates in urban slums
In Antananarivo slums, vaccination coverage rates are extremely low even though services are more accessible and available than anywhere else in Madagascar.
Tailoring local action plans to reduce inequities
Failure to vaccinate in Mozambique is due to ‘occasional and incidental reasons’ that cannot be captured easily through quantitative data or addressed through national-level solutions.
Engaging the community to help caregivers overcome gender barriers
In Somalia, men play an influential role in decision-making. While Somali women have a strong role in raising children, managing the household, and earning income the male head of the household has decisional powers over use of time and resources to visit health clinics.
Identifying small actions for immediate impact
South Sudan faces many challenges to service design that are not in control of EPI officers, which can feel overwhelming when addressing demand.
Increasing uptake of primary health services in Zimbabwe's hard-to-reach communities
In Zimbabwe, while routine immunization rates are high across the country, the Apostolic community in Manicaland has been hesitant to seek immunization services due to a multitude of reasons.