
The following six principles are grounded in what we know to be true about human behaviour and can improve the effectiveness of our efforts.
They are intended as reminders when investigating
and responding to demand-related challenges.






Next step: Explore the HCD Process
Discover the five questions that guide the HCD process and how they lead to inclusive, equitable solutions.
Discover the five questions that guide the HCD process and how they lead to inclusive, equitable solutions.